At Jenna-Lee Whitaker Practice, we are committed to protecting your privacy and ensuring that your personal information is collected, used, stored and safeguarded responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
We may collect personal information including:
Certain information may be required for us to provide safe, appropriate and effective healthcare services.
Your personal information may be used to:
Your health and medical information is treated as confidential and is only accessed by authorised individuals who require it to provide or support your care.
Where appropriate, and with your consent or where otherwise legally permitted, relevant information may be shared with trusted healthcare professionals involved in your treatment, including:
Information will only be shared where reasonably necessary to support your treatment, recovery or ongoing management.
Jenna-Lee Whitaker Practice does not sell, rent or trade your personal information.
Your information may only be disclosed:
Our website may use cookies and similar technologies to:
You may disable cookies through your browser settings. However, doing so may affect certain website features or functionality.
We take reasonable technical and organisational measures to protect your personal information against:
Although reasonable safeguards are used, no electronic transmission or storage system can be guaranteed to be completely secure.
Under POPIA, you may have the right to:
Requests may be submitted using the contact details provided below. Certain records may need to be retained for legal, ethical, clinical or professional reasons.
Our website may contain links to third-party websites or online services.
Jenna-Lee Whitaker Practice is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
Our services are primarily intended for adults.
Where services are provided to a minor, consent will be obtained from a parent or legal guardian where required by law. Personal information relating to minors will be handled with appropriate care and confidentiality.
This Privacy Policy may be updated from time to time to reflect changes in our services, legal requirements or privacy practices.
Any updates will be published on this page together with the revised effective date.
For questions about this Privacy Policy, requests relating to your personal information, or concerns about how your information is handled, please contact:
Jenna-Lee Whitaker Practice
Email: info@jennaleewhitaker.co.za
Telephone: 079 695 8375
Address: Suite 645, Floor 6, Cure Day Hospital, MSC Building, 1 Mediterranean Street, Foreshore, Cape Town, South Africa
For the page design, the attached Jenna-Lee Whitaker logo should replace all references to The Lipoedema Clinic branding. Because this is a legal policy, it would also be advisable for the final version to be reviewed by a South African privacy or healthcare compliance professional.